23 December 2024

Bereavement Support and Palliative Care Community Pharmacy Opening Hours Christmas and New Year

Over the Christmas period, here are some useful information details if you need any support. Please click here.

Essential Drugs Required for Palliative Care Service

Over the Christmas and New Year period, there are pharmacies participating in the Pallative Care Scheme

20 December 2024 

Stop Smoking

Make 2025 the year you quit smoking for good. Contact the surgery as we can offer an appointment with our Stop Smoking Advisor by clicking on the link here for more information. 

18 December 2024

Christmas and New Year's Opening Times

Please see the details for when the surgery is open over the Christmas and New Year's period. Also for the Nuffield Pharmacy - click here. 

18 December 2024

Staff Illness

Due to staff illness today unfortunatly we are only able to book in any urgent queries today with our clinicians. Apologies for any inconvenience caused.

11 December 2024

Mobility Support 

There is a new Mobility Service available with a wide variety of equipment available to hire or purchase. Please see this poster here for more information.

02 December 2024

Arthur's Shed

Arthur’s Shed is a purpose-built studio set in the beautiful grounds of the Arthur Rank Hospice. Sessions are open to the public, you do not need to have a connection with the Charity to attend. Click here to view some information about it.

22 November 2024

Proxy Access on the NHS app

Did you know you can get help with managing your GP services, or even help someone else manage theirs? From the 25th of November you can access this on the NHS app. You need to both be patients at our surgery to apply. Find out more at www.nhs.uk/apply-for-proxy

Please also see some information about this on our home page.

20 November 2024 

We will be closed this afternoon Wednesday the 20th from 2pm for training. The surgery will reopen Thursday the 21st at 08:30am. 

If you require any medical assistance whilst we are closed, please visit a community pharmacy or call 111. For life threatening emergencies please call 999. 

15 November 2024 

Children In Need

Come down to the surgery today between 11 - 3 for our bake sale, raising money for Children in Need. We look forward to seeing you! 

If you wish to donate, please visit - https://donate.bbcchildreninneed.co.uk/ 

13 November 2024

Long Covid

If you have had covid or experiencing long covid and you are between the ages of 18 to 80 years old, please click here to take part in a study.

Arthur's Shed

Arthur’s Shed is a purpose-built studio set in the beautiful grounds of the Arthur Rank Hospice. Sessions are open to the public, you do not need to have a connection with the Charity to attend. Click here to view some information about it.

21 October 2024

Clinical Closure 

We will be closed tomorrow afternoon Tuesday the 21st from 2pm for training. If you need any assistance at this time, please contact 111 for medical advise.

The surgery will reopen Wednesday the 23rd at 08:30am. 

If you require medical advise whilst we are closed, please visit a community pharmacy or call 111. For life threatening emergencies please call 999. 

27 September 2024

Covid & Flu Vaccines

We have been sending invites out for the Flu Vaccines but unfortunatly we are not providing covid vaccines this year. If you wish to still have your covid vaccine, here is a link to provide where and when you can go to attend. Click here for more information.

25 September 2024

Healthy You

Healthy You are offering free health and wellbeing support pop up days. Please click here for more information on this.

30 August 2024

Arthur's Shed

Arthur’s Shed is a purpose-built studio set in the beautiful grounds of the Arthur Rank Hospice. Sessions are open to the public, you do not need to have a connection with the Charity to attend. Click here to view some information about it.

19 August 2024

Flu Vaccines

It is that time of year again. We will start to contact eligible patients from 19 August 2024 to invite you to book your appointment for the vaccine.  Our invitations will be sent out via text message, email or we will call.  We will start to do this during this week and the upcoming weeks.

Our flu clinics will run all day on Saturday 05 October 2024, Sunday 06 October 2024 and Saturday 12 October 2024. 

If you would like more information about eligibility for the flu vaccine this year, please click here.

We ask that you do not contact the surgery to book your flu appointment, the team will be in touch.

We will not be booking any Covid vaccines, as we know more information we will update you in time.

Thank you.

16 August 2024

Respiratory syncytial virus (RSV)

If you’re turning 75 on or after 1 September 2024, or if you’re already between 75 and 79 years old on this date, you’ll be invited by the surgery for a free RSV vaccination. Over the next few weeks we are offering the vaccine in the surgery and are starting to invite patients to the surgery for the vaccine.

Respiratory syncytial virus (RSV) can cause serious conditions like pneumonia, so getting vaccinated is an important step in protecting your health. Click here for more information.

14 August 2024

Arthur's Shed

Arthur’s Shed is a purpose-built studio set in the beautiful grounds of the Arthur Rank Hospice. Sessions are open to the public, you do not need to have a connection with the Charity to attend. Click here to view some information about it.

09 August 2024

Collective Action - Update

We recently updated our website with information about the GP Collective Action due to years of underfunding in General Practice. You can find out more about this on our website here.

The list of Collective Action that has been proposed by the BMA is available here. We are starting to take some steps of Collective Action, and the following explains how these steps may change the service that you have previously received at the surgery. As the British Medical Association have stated this is due to historically practices have worked above and beyond their contracts to keep up with patient demand, while being instructed of offer extra services by NHS England and not received appropriate funding.

1. Blood Tests - With immediate affect where you have been asked by a clinic / hospital to get bloods taken at your GP Surgery, you will need to attend either the hospital phlebotomy department or attend the drive through bloods service at the Newmarket Road Park and Ride. The hospital should have provided you with a form which details the bloods to be taken. If you have not received that information, either contact the department who have requested the bloods or contact the Patient Liaison Service (PALS) at Addenbrookes Hospital.

The PALS team can be contacted on 01223 216756 Monday to Friday 9am – 4pm. More information is available here -https://www.cuh.nhs.uk/contact-us/let-us-know-your-views/get-advice-or-raise-a-concern-the-patient-advice-and-liaison-service/

We will continue to keep you up to date on the Collective Action.

18 July 2024

Talking Therapies

Here is a link that provides you with important information and contact details if you needing any support, for example; mental health services, patient advice etc - see the link for more information - Talking Therapies

17 July 2024

Clinical Closure 

We will be closed this afternoon from 2pm for training. If you need any assistance at this time, please contact 111 for medical advise.

The surgery will reopen Thursday the 18th at 08:30am.

04 July 2024

IT System Problems - Update

IT System Update
We are pleased to update that our IT connectivity problems were resolved very late yesterday afternoon.

The support team are working through the backlog of queries, and have been contacting patients as required.

We would request that if you have raised a query please do not call chasing as this duplicates the work, and will delay the team working through the queries. Thank you for your help.

Thank you to everybody for your patience.
Best wishes, Sam, Practice Manager

02 July 2024

IT System Problems - Update

I would like to provide our patients with an update on the system problems we are experiencing at the moment.

Unfortunately we are going to be going in to a third day of system problems. Our IT team are working hard with BT to establish the nature / issues with our connectivity. This is taking much longer than we anticipated.

BT are continuing to test our systems, and we will know more tomorrow – Wednesday 3 July 2024.

Within the surgery we have very limited access to our systems, and we are ensuring that the priority for this connectivity is for our clinicians to ensure they can continue to support our patients and continue to do appointments.

Some of our clinical team are working from home, so our support team are contacting patients to change appointments to face to face where it is appropriate to do so.

Regarding the other administrative activities that take place in the surgery, our support team will be working out of other local surgeries to ensure that we can continue to complete this work. We are trying our very best to minimise any delays.

Our reception team are working on a manual system at the moment and this is affecting the booking in of appointments and also noting when patients have arrived for their appointments. The team continue to book appointments each day, this taking longer than usual and is impacting on our phone queues.

In addition, we have had some difficulties in accessing the online messages that we have received. As some of the support team will now be working at other surgeries from tomorrow, patients who have sent in a message will be contacted from tomorrow onwards.

If you have contacted the surgery or sent in an online message and the team have advised you that you will be contacted please do not continue to call the surgery or send multiple message, this does just add to the challenges we have at the moment. The team will come back to you.

We would like to thank you for all your patience, understanding and kindness during this period of system problems. It has made a difference to our team the understanding we have received.

We will keep you updated as soon as we have further information.

Thank you.
Sam, Practice Manager

01 July 2024

Important Notice:

We are experiencing major IT issues at Nuffield Road Medical Centre which are effecting our clinical systems. Please bear with us as we work to resolve the problem as quickly as possible. We appreciate your patience and understanding during this time. Thank you for your support. 

28 June 2024

Veterans

Nuffield Road Medical Centre is an accredited Veterans GP Practice.

This means we are a practice that helps veteran get access to the right support for a better patient experience and improved health outcomes. The Armed Forces Covenant, which requires that no veteran should face disadvantages in accessing health services and should receive priority care for military attributable conditions, subject to clinical need.

A veteran is someone who has served in the British Armed Forces (Regular or Reserve) for at least one day. Veterans also include any member of the Merchant Marine who has served in a war zone. This includes crew from convoys in World War 2 and more recently in the Falklands conflict and Gulf Wars. It also includes those from commonwealth troops (for example, Gurkhas). If they have an indefinite leave to remain in the UK, then they are entitled to all the same care as other UK veterans. However, those from other countries, who may have served in the military in their own country, don’t count as UK veterans.

If you are or a member of your family is a veteran then please register this fact with the surgery. Just call 01223 423424 or email the practice on cpicb.nrmcpatients@nhs.net stating what service they served in.

24 May 2024

Clinical Closure 

We will be closed for the Bank Holiday Monday the 27th of May. If you need any assistance at this time, please contact 111 for medical advise. The surgery will reopen Tuesday the 28th at 08:30am.

23 May 2024

Asian Hornet Awareness

We have been made aware that last year there was a big increase in the number of Asian hornet sightings and nests found and destroyed in the UK and there are now fears the insect could become established here, therefore we are raising the awareness, increasing the chances of preventing the insect from becoming established and helping to keep safe those who may be vulnerable to a sting. More information is available here - Asian Hornet Awareness

22 May 2024

Clinical Closure

We are closed today from 2pm for clinical closure training and we will reopen again Thursday 23rd of May at 08:30am.

03 May 2024

The Cambridge Deaf Association

The Cambridge Deaf Assosiation NHS has some drop-in sessions available to help with Hearing Aid Maintenance & has battery collection sessions available. More information is available here - Cambridge Deaf Association

02 May 2024

Clinical Closure

We will be closed for the Bank Holiday Monday the 6th of May. If you need any assistance at this time, please contact 111 for medical advise. The surgery will reopen Tuesday the 7th at 08:30am.

25 April 2024

Arthur Rank Hospice

Arthur Rank Hospice Charity are running some Community Voices Events to learn about the type of care and support that would make a difference to you and your community.  More information is available here - Arthur Rank Community Voices

15 April 2024

Covid-19 Spring Booster

We are aware that NHS England have sent out texts / information about the Spring Covid Vaccination Programme.

This spring, the surgery will not be doing Covid-19 Vaccine clinics.  If you are eligible and want a Covid Vaccine, please look at The Vaccinators website where you can find out more information on https://www.cpics.org.uk/the-vaccinators/

18 March 2024

Dr Selma Asghar

Following our announcement on 6 February regarding Dr Selma Asghar (formerly Dr Selma Malik), Dr Asghar leaves Nuffield Road Medical Centre this week, her last working day at the surgery is Wednesday 20 March 2024.  Everyone at Nuffield Road Medical Centre wishes Dr Asghar the very best for the future.

Dr Selma Asghar has the following message for all her patients:

'I would like to take this opportunity to thank the patients of Nuffield Road Medical Centre for your immense kindness and for the trust and loyalty you have given me over the years. I would also like to thank you from the bottom of my heart for giving me the privilege of being your doctor and for allowing me in some small way to travel with you through the journey of life. I wish you all the very best of health for the future."

6 February 2024

Dr Selma Asghar

Many of you will know and have been supported by Dr Selma Asghar (formerly Dr Selma Malik) who has been a GP at Nuffield Road Medical Centre for over 25 years.  Throughout this time, Dr Asghar has been at the heart of the surgery and contributed so much to the surgery and our patient community.

Dr Selma Asghar has made the decision that it is time for her to work closer to home.   She will be leaving the surgery on Wednesday 20 March 2024.

Naturally, we understand that this is a time of uncertainty for our patients, and we will be in touch with all of her patients over the coming weeks to tell you who will replace her.

Everyone at the surgery wishes Dr Selma Asghar the very best in her next role, and she will certainly be missed.

26 January 2024 - Measles cases are rising

Measles cases are rising. Whilst the increase in measles cases has been seen mostly in the West Midlands so far, we know that the infection can spread quickly. That's why it’s important to know the symptoms of measles, what to do when you or your child might have measles, and how you can get protected against measles with a Measles, Mumps and Rubella (MMR) vaccination course. You can find out more about measles here.

Measles is an infection that spreads very easily and can cause serious problems in some people. Measles can be prevented with the Measles, Mumps and Rubella (MMR) vaccination – a vaccine that’s available for free on the NHS. The MMR vaccine can prevent you from getting measles. All children in the UK are offered two doses of the MMR vaccination by the NHS as standard. But you can also have your MMR vaccines at an older age if you haven’t had them in the past.

If you haven’t had your MMR vaccinations or are unsure, please contact our Reception team for a vaccination appointment. Alternatively, there are also a number of walk-in vaccination clinics running locally, no appointment needed. You can find out more about measles and local walk in vaccination clinics on your local NHS website.

19 January 2024 - URGENT GAS WORKS at the surgery today

We would like to let you know that the surgery are having some urgent gas works carried out by Cadent today.

This is work that we could not forsee.  This will be work done at the front of the surgery.  The main entrance will be open and Cadent and ourselves will keep the area safe for our patients.

We ask if you are visiting the surgery to take extra care at the front entrace of the surgery as a result of these works.

If you have any concerns, please just ask to speak to the Practice Manager, Sam.

21 December 2023 - Christmas Period and New Year Closure

The Practice will be open over the Christmas and New Year period as follows:

Monday 25 December 2023 - closed

Tuesday 26 December 2023 - closed

Wednesday 27 December 2023 open as usual

Thursday 28 December 2023 - open as usual

Friday 29 December 2023 - open as usual

Monday 1 January 2024 - open as usual

If you need medical assistance during this period the following are options to get support:

• if you need medical help or advice contact 111 and they can give you the right advice and treatment they feel is needed
• 111 advice about symptoms is also available online at https://111.nhs.uk/
• you can find details of open local community pharmacies at https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

22 November 2023

The Practice will be closed for staff training from 2:30 pm on Wednesday 22nd November 2023, reopening at 8.30 am on Thursday 23rd November 2023.

30 October 2023

Information about accessing your GP held medical records

Accessing your GP-held records via the NHS app or NHS website

As your GP practice, we have been asked to provide you with access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login, from 31 October 2023. 

We have published our Data Protection Impact Assessment (DPIA) regarding patient access to their medical records.  We have also outlined an alternative, better service for our patients who wish to have full access to their GP electronic health record.  This service is access via explicit consent and all our patients are invited to sign up now.  Our DPIA can be found here: https://www.nrmc.nhs.uk/online-forms

We have taken this approach as we consider this an important step for all our patients, and we have a responsibility to help, as far as we can, keep our patients safe.  We recognise that we do not know all of our patients, and we do not know who could be vulnerable.   

We do not want to cut any corners regarding the safety of our patients, and this applies to the safety of our patients’ data.  As a result, we will consider all our patients vulnerable unless proven to be otherwise.   

If our patients would like access to their data, they will need to complete an application form to help us understand and assess if a patient is vulnerable.   

If you are seeking access to someone else’s medical record, this may be because you are a family member, carer, representative, friend and the patient has given you permission to do so.  This is known as proxy access.  You will need to complete the application form for proxy access which can be found here: 

If you are seeking access to someone else’s medical record, where the patient is unable to give you consent, this is usually because the patient lacks capacity to do so, you will need to complete the application form for proxy access, and provide proof that you have Power of Attorney for Health.   Access to medical records in this instance will not be provided until the Power of Attorney for Health documentation is received. 

We would appreciate your understanding regarding our approach.  Our main principle is to ensure patient safety and to ensure all patients understand what it means to have access to their medical record. 

How to apply for access to your medical record 

If you would like access to your medical records, please complete the application form which can be found here: https://www.nrmc.nhs.uk/online-forms

23 October 2023

Mens Health Event - Abbey Stadium Cambridge

A men's health event will take place on Saturday 11 November at Abbey Stadium, Cambridge.  Our partners Healthy You will be delivering Health Checks on our behalf.  The NHS Health Check is a check-up for adults in England aged 40 to 74. It can help spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia.  More information about Health Checks can be found at:  https://www.nhs.uk/conditions//nhs-health-check/  

If you are eligible and would like to book an appointment at the event for a health check, please call Healthy You on 0333 005 0093.

At the event, you will also have the opportunity to hear talks on mental health and cancer.  

04 August 2023

Update on Flu Clinics at Nuffield Road Medical Centre

We would like to let you know about our flu vaccine plan for this year.

We will start to contact eligible patients from w/c 7 August 2023 to invite you to book your appointment for the vaccine.  Our invitations will be sent out via text message, email or we will call.  We will start to do this during the next week.

Our flu clinics will run all day on Saturday 16 September 2023, Saturday 23 September 2023 and Saturday 30 September 2023.  Following feedback from our patients we will also be running clinics during the week.  

If you would like more information about eligibility for the flu vaccine this year, more information can be found here - https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/

At this moment in time we do not know the details for the Covid Vaccine, however as soon as this is available we will update you.

We ask that you do not contact the surgery to book your flu appointment, the team will be in touch.  Thank you.

02 June 2023

Lloyds Pharmacy at Nuffield Road are again struggling with staffing issues. We are aware this is affecting our patients when collecting prescriptions.

If a prescription is already with Lloyds Pharmacy, the pharmacy staff are there and can advise if they can issue your prescription. If Lloyds Pharmacy have already accepted your prescription, unfortunately we are unable to reissue this. Any problems getting your prescription from Lloyds Pharmacy should be raised with Lloyds Pharmacy Head Office on 0345 600 3565.

We are aware Lloyds Pharmacy at Nuffield Road will be changing hands although we do not have any more details at this time. In the meantime, we will no longer be issuing prescriptions to any LloydsPharmacy. Where Lloyds Pharmacy is your nominated Pharmacy any future prescriptions will be sent to the spine (central hub) this will give you the flexibility to collect your prescription from any pharmacy if they are closed.

We ask that you do not contact the surgery about issues with Lloyds Pharmacy. Thank you.

Again, we apologise on behalf of Lloyds for the inconvenience this continues to cause.

Thank you for your patience at this time.

20 February 2023

On Wednesday 22 February 2023, the surgery will be closed from 12:30 pm to 2.30 pm for staff training. The surgery, and the phone lines will re-open at 2.30 pm.

Thank you.

23 December 2022

Over the Christmas and New Year period, our opening times are below.  On the days we are closed, if you need to seek urgent treatment please contact 111 or 999.

Saturday 24 December 2022 - Closed

Sunday 25 December 2022 - Closed

Monday 26 December 2022 - Closed

Tuesday 27 December 2022 - Closed

Wednesday 28 December 2022 - open as usual

Thursday 29 December 2022 - open as usual

Friday 30 December 2022 - open as usual

Saturday 31 December 2022 - Closed

Sunday 1 January 2023 - Closed

Monday 2 January 2023 - Closed

Tuesday 3 January 2023 - open as usual

22 December 2022

We are pleased to let you know about the Baby Check App.  Baby Check features 19 simple checks that parents can do if their baby is showing signs of illness. Each check tests for a different symptom and when completed, a score is calculated that tells parents or carers how ill their baby is. The app then lets parents know whether their baby needs to see a doctor or health professional.

Download for FREE from Google Play or the App Store.

https://www.lullabytrust.org.uk/safer-sleep-advice/baby-check-app/

13 December 2022

Update about Lloyds Pharmacy Nuffield Road

Lloyds Pharmacy Nuffield Road have advised the surgery that they are not accepting any further prescriptions at the moment. Any prescriptions that have already been sent to them, Lloyds will make them available (electronically to a central system, known as the Spine) for patients to collect from any pharmacy.

If you are waiting for the pharmacy to dispense your prescription, you can go to any pharmacy and give them your NHS Number, and they will be able to get your prescription from the central system. However, if you have already received part of your prescription you will need to go to Lloyds Pharmacy, Nuffield Road for the remainder.

Lloyds Pharmacy Nuffield Road prescriptions are taking a minimum of 7 (seven) working days to get ready.

If your usual Pharmacy is Lloyds Pharmacy Nuffield Road, we will issue your prescription without a named Pharmacy (onto the central system (Spine)), and you will be able to go to any pharmacy to collect with your NHS number.

Any queries need to be directed to Lloyds Pharmacy.
Thank you for your understanding.

18 October 2022

Availability of appointments on Tuesday 18 October 2022

7 October 2022

Access to your personal health information online from 1 November 2022

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 1 November 2022. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to a member of the Nuffield Road Medical Centre team.

18 September 2022

Following the passing of Queen Elizabeth II, Nuffield Road Medical Centre will be closed all day on Monday 19 September 2022.

During this time, there is a wide range of services available.  More information available here - https://www.cpics.org.uk/get-help-during-the-bank-holiday-weekend?fbclid=IwAR1aqGstoY92msnzTfQ2H2ZTajtGo11hx8FP-KLxtDJbambXRrOg0lEFNGY

9 September 2022

Requesting Prescriptions

We want to help you manage your routine repeat prescriptions and get your medication at the right time. 

Requesting your medication in good time is key to this.  Please do not leave it until you run out or only have a couple of days left before you make your request.

We handle hundreds of requests for medications every week, and we know that every request is important.  However, each one takes time to process, and some medications do take longer than our standard time of two complete working days to process as we may need to consult a clinician before issuing the prescription.

We need at least 2 complete working days to process your prescription request and send it electronically to your nominated pharmacy.  The team do their very best to meet this in all cases, however some medications do take longer.  To help you plan your prescription request, we hope the following will help.

We are unable to take prescriptions requests over the phone as this can lead to errors and this is unsafe.

You can order your medications in a number of different ways, and if you are unsure what is the best way for you, please ask a member of the team.  We are happy to help.

Please do remember that once we have electronically sent your prescription to your nominated pharmacy, the pharmacy will need time to get it ready.  Please ask your pharmacy about this.

Thank you for your support.

28 July 2022

Aggressive and Abusive Behaviour 

Over the last few weeks the team at Nuffield Road Medical Centre have experienced a high level of aggression and abusive behaviour.

This aggression has included racism, verbal abuse and threatening behaviour.  Nobody deserves to be treated in this way.  Every member of the team at Nuffield Road Medical Centre are doing their best in difficult times to provide support and care for all our patients and all we ask is that the team are treated with respect and kindness.

Sadly, if we continue to face this type of abuse, we will have to return to closing our door and patients waiting outside to be seen.  We do not want to take this step, however, we need to ensure that our staff can work in a safe environment to do their job, which is appreciated by many.

If you have any questions, you can contact the Operations Manager either by email, phone or when you are next in the surgery.  The details of how to contact us are available here - https://www.nrmc.nhs.uk/contact-us

19th July 2022

Cost of Living Help - Cambridge City Council

We understand that many things impact on health.  Cambridge City Council have provided details of support available to help with the rising cost of living, particularly food and energy costs.

More information about the support that is available can be found here - https://www.cambridge.gov.uk/cost-of-living-help

18th July 2022

Changes to your named GP

As you may be aware, Dr Scahill recently moved on from Nuffield Road Medical Centre. You may also be aware that practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

Dr Charlesworth will be taking over most of Dr Scahill’s patient list. We are also taking this opportunity equalise our GP list sizes and reassign some patients to our new GPs.

They will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.

We have reallocated patients at random but have tried to keep families together and ensure vulnerable people or people with complicated medical issues remain with a GP they know. If you think we have made a mistake in your case then please let us know.

Similarly, if you already have a different GP that you see for most of your care and would prefer to be moved to their list then please let us know and we will see if this is possible

You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please email us at CAPCCG.nrmcpatients@nhs.net. If you do not have access to email you can ring us on 01223 423424 

11th July 2022

Emergency Appointments only today

Due to clincian staff shortages and sickness we are only able to offer emergency appointments today.  

7th July 2022

We are working hard to improve how you can contact the Medical Centre.  We have introduced 2 new telephone numbers:

Long Term Conditions - if you have received a letter about your Long Term Condition you can now call the team direct.  The new number is 01223 422588

Cancelling Appointments - if you need to cancel your appointment, you can now leave us a message on 01223 422545.  If you are unable to make your appointment, we ask that you do cancel it so we can offer the appointment to someone else.

We hope these will help with improvements we are making.

Thank you for your support.

16th May 2022

Due to staff absences we are short staffed and only able to offer ermergency appointmetns today.  

20th April 2022

Staff Covid cases

We have our highest amout of staff Covid cases than at any other time during the pandemic.  This will impact pre booked and on the day appointments and getting through to the surgery.  

23rd March 2022

Staff shortages 

We are experiencing staff shortages and will have limted access for online medical appointment requests.  

10th March 2022 

GP Community Pharmacy Consultation Scheme

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

From 1st April 2022 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

9^th February 2022

Changes to your named GP

As you may be aware, Dr Watson recently moved on from Nuffield Road Medical Centre. You may also be aware that practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

Those that where on Dr Watson’s list will now be shared between, Dr Brookes, Dr Clark, Dr Wood and Dr Nair. 

They will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.

We have reallocated patients at random but have tried to keep families together and ensure vulnerable people or people with complicated medical issues remain with a GP they know. If you think we have made a mistake in your case then please let us know.

Similarly, if you already have a different GP that you see for most of your care and would prefer to be moved to their list then please let us know and we will see if this is possible

You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please email us at CAPCCG.nrmcpatients@nhs.net. If you do not have access to email you can ring us on 01223 423424 

7^th February 2022

Contact us online – no need to phone in. 

We have now gone live with our new online consultation service-Patient Triage. This is a great way for you to contact our practice for non-urgent medical, prescribing or admin requests. It is very simple to fill out so please do give it a go if you need to contact us. Although the character count is limited on the form, please try to give as much specific and concise information as possible. We really think it is easier for most people than waiting on hold to speak to a receptionist.   If you do not have access to the internet or find it difficult to use a computer or smartphone you can call reception instead.

To access this service please click on the link on the home page below. 

21th January 2022

Changes to your named GP

As you may be aware, Dr Salkield recently moved on from Nuffield Road Medical Centre. You may also be aware that practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

Dr Nair will be taking over most of Dr Salkield patient list. We are also taking this opportunity equalise our GP list sizes and reassign some patients to our new GPs.

They will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.

We have reallocated patients at random but have tried to keep families together and ensure vulnerable people or people with complicated medical issues remain with a GP they know. If you think we have made a mistake in your case then please let us know.

Similarly, if you already have a different GP that you see for most of your care and would prefer to be moved to their list then please let us know and we will see if this is possible

You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please email us at CAPCCG.nrmcpatients@nhs.net. If you do not have access to email you can ring us on 01223 423424