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Keeping you safe. Changes we have made in response to COVID-19

We are open as usual but we have made some changes to the way we work to keep you safe.

Social distancing in the building

To make sure we can maintain 2-metre social distancing in the waiting room we have limited the number of people in the building. Unfortunately, this has meant we have had keep the front door closed and use the intercom system to let you in. This may mean you will have to wait outside until there is enough room in the building. We hope to open the front door again in the spring but this will depend on guidance from NHS England.

Consultations

We are offering face-to-face, video, telephone and online consultations. For face-to-face and video consultations with GPs, we ask you to book a telephone consultation first, either through reception or by booking online. A face-to-face or video consultation will be arranged if you and your doctor agree one is needed. Please see below for more details on online consultations and our digital offer.

Separate areas

We have a dedicated doctor and a separate area for people who need to be seen in the surgery because of symptoms that could be COVID-19. We use a separate entrance for this area and they do not enter the waiting room.

Screening

Our reception staff will call you the day before a prebooked appointment to ask if you have a temperature, persistent cough or have lost your sense of smell or taste. If you have any of these symptoms, we will ask you to rebook your appointment.

In addition, everyone who enters the building has a temperature check and we ask everyone in the building to wear a facemask. All our healthcare professionals wear PPE for all consultations as recommended by Public Health England.

 


Covid-19 Related Absence from school a Quick Guide for Parents

Please view the below link for advice for school aged children. 

Quick Guide


 

Nuffield Road Medical Centre where the team work together to provide high quality NHS services

Welcome to our Website

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Our Statement of Purpose

To provide the highest standards of patient-centred healthcare, utilising fully the resources available to us whilst treating all our patients with equality and respect.

To see our full Statement of Purpose click HERE

One Click Away

Convenience doesn’t stop there and you can now access a number of services online.  Making and cancelling appointment,  ordering repeat prescriptions, viewing test results, viewing your summary care record and sending us your comments are just a click away. For more information

iPad and iPhone users can access the online service on the move.  Just search for 'SystmOnline' within the App Store and download it free to any ios device.

If you haven't already got login details you can apply for them by coming in to the Practice and providing photo ID and completing an application form. 

For more information click HERE

Please use this link; SYSTMONLINE

We Encourage Feedback

If you would like to let us know about your experience at Nuffield Road Medical Centre you may e-mail us at CAPCCG.NRMCpatients@nhs.net please note we are unable to accept appointment requests or cancellations via e-mail. Alternatively we encourage feedback on the NHS Choices Website

(Site updated 24/11/2020)
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